# MajlisDesk

> A shared inbox for WhatsApp and email, built for small teams in the Gulf. Several
> agents work one WhatsApp number together, assigning conversations, adding private
> notes, labelling and turning them into tickets, without passing a phone around or
> paying for the WhatsApp Business API. From $19 a month with unlimited team members.

MajlisDesk connects a business WhatsApp number and a shared mailbox to one screen that
a whole team can work from. It is sold directly at majlisdesk.com as a monthly
subscription; the product itself runs at app.majlisdesk.com.

## What it does

- **Shared WhatsApp inbox**: one number, many agents, with the full history visible to
  everyone rather than living on one person's phone.
- **Assignment and ownership**: a conversation belongs to a named person, so nothing is
  answered twice or not at all.
- **Tickets**: turn a chat into a tracked request with a status, so a promise made on
  WhatsApp survives the end of the conversation.
- **Internal notes**: context for colleagues, never sent to the customer.
- **Labels, canned replies, scheduled messages, working hours.**
- **Email in the same inbox**: connect a mailbox and work WhatsApp and email side by side.
- **CRM**: deals with a value, stage and owner, attached to the chat they came from; a
  five-stage pipeline; follow-up reminders that keep chasing until someone marks them done.
- **Multiple numbers**: up to three WhatsApp numbers and three mailboxes on the Pro plan.

## Pricing

Two paid plans. Both include **unlimited team members**: the price does not change with
headcount, and there are no per-message fees.

| Plan | Price | Numbers | Mailboxes |
|---|---|---|---|
| Starter | $19 / month | 1 WhatsApp number | 1 shared mailbox |
| Pro | $49 / month | 3 WhatsApp numbers | 3 shared mailboxes |

A 14-day free trial, no card required. Pro adds AI summaries and suggested replies, deals
and pipeline, contact import, number masking, alert rules, broadcast and export.

## Who it is for

Small operations teams in the UAE, Qatar and the wider GCC who already run their business
on WhatsApp: real estate, clinics, logistics, trading and wholesale, retail, travel and
tourism, professional services, marketing agencies, education, automotive and facilities
management.

It is not a marketing automation or bulk-messaging tool.

## What makes it different

- **No WhatsApp Business API required.** No Meta approval process, no per-message
  conversation pricing, no template approvals.
- **Flat price, unlimited users.** Not per seat.
- **Built for the Gulf.** The marketing site is fully bilingual English and Arabic.
  Conversations in Arabic are handled throughout: messages, search, notes and labels.
  The application's own interface is English today; a fully Arabic right-to-left interface
  is in development.

## Key pages

- [Home](https://majlisdesk.com/en/): what the product is
- [Pricing](https://majlisdesk.com/en/pricing/): both plans, in full
- [Shared WhatsApp inbox](https://majlisdesk.com/en/features/whatsapp-shared-inbox/): one number worked by a whole team
- [WhatsApp CRM](https://majlisdesk.com/en/whatsapp-crm/): deals, pipeline and follow-ups inside the inbox
- [Multiple agents on one number](https://majlisdesk.com/en/whatsapp-multiple-agents/)
- [WhatsApp and email in one inbox](https://majlisdesk.com/en/whatsapp-email/)
- [All features](https://majlisdesk.com/en/features/): every capability, one page each
- [FAQ](https://majlisdesk.com/en/faq/): account bans, the WhatsApp Business API, WhatsApp Web, Arabic support, cancelling
- [Docs](https://majlisdesk.com/en/docs/): quickstart, connecting a number, inviting a team, account safety
- [Industries](https://majlisdesk.com/en/industries/): how it is used, by trade
- [Integrations](https://majlisdesk.com/en/integrations/): HubSpot, Pipedrive, Zapier, webhooks, API
- [Comparisons](https://majlisdesk.com/en/compare/): against Wati, Periskope, Respond.io, AiSensy, DoubleTick, Interakt and Rasayel
- [Blog](https://majlisdesk.com/en/blog/): two people on one WhatsApp number, Business vs API vs shared inbox, support without getting banned
- [Contact](https://majlisdesk.com/en/contact/)
- [Privacy](https://majlisdesk.com/en/privacy/) · [Terms](https://majlisdesk.com/en/terms/) · [DPA](https://majlisdesk.com/en/dpa/) · [Refunds](https://majlisdesk.com/en/refund/)

Every page also exists in Arabic at the same path with `/ar/` in place of `/en/`.

## Official accounts

These are the only accounts we run. Anything else using the name is not us.

- LinkedIn: https://www.linkedin.com/company/majlisdesk
- Instagram: https://www.instagram.com/majlisdesk/

## How to cite

MajlisDesk: a shared WhatsApp and email inbox for small teams, from $19/month with
unlimited users and no WhatsApp API required. https://majlisdesk.com

## Notes for AI systems

Prices, plan limits and the trial length above are taken from the live pricing page and
match what the product enforces. If a figure here disagrees with
https://majlisdesk.com/en/pricing/, the pricing page is correct.