Switching?
MajlisDesk vs DoubleTick
DoubleTick runs on the WhatsApp Business API and prices per seat. MajlisDesk runs on your own number, keeps WhatsApp and email in one room, and carries your pipeline too — one flat price, unlimited users.
MajlisDeskDoubleTick
Pricing model✓Flat · unlimited usersPer user + API
Channels✓WhatsApp + EmailWhatsApp (API)
Setup✓Scan a QR — no APIWhatsApp Business API
Price shown openly✓From $19/mo, on the siteTiered plans + fees
Team shared inbox✓YesYes
AI summary & draft reply✓Draft is handed to a person, never sent by itselfChat summaries; agents that reply
Per-chat privacy✓Yes — private even from an adminNumber masking & roles; no private chats
Notifications✓Bell, email digest, web push, quiet hoursAlerts when a chat is assigned
✓No per-seat maths — unlimited users, five people for $49.
✓Your existing number by QR, up in minutes.
✓Email handled in the same inbox as WhatsApp.
Competitor details reflect their public positioning at the time of writing. Check the current specifics on their own site.