Switching?
MajlisDesk vs Respond.io
Respond.io is a broad multi-channel platform. MajlisDesk is a focused shared inbox for WhatsApp + email.
MajlisDeskRespond.io
Pricing model✓Flat · unlimited usersTiered + contact‑based (API)
Channels✓WhatsApp + Email, focusedMany channels
Setup✓Scan a QRAPI / multi‑channel setup
Price shown openly✓From $19/mo, on the siteTiered plans
Team shared inbox✓YesYes
AI summary & draft reply✓Summarise a thread, draft a reply — you send itAI agents answer customers directly
Per-chat privacy✓Yes — private even from an adminContact visibility by team or self; private inboxes
Notifications✓Bell, email digest, web push, quiet hoursPush & a notification centre
✓Does one thing well: a shared WhatsApp + email inbox.
✓Flat price, unlimited users — five people for $49, stated openly.
✓Up and running in minutes, no API project.
Competitor details reflect their public positioning at the time of writing. Check the current specifics on their own site.