MajlisDesk · Shared WhatsApp + email inbox
WhatsApp superpowers for business.
Tickets, shared inbox, CRM stages, access control and AI, on the WhatsApp number your customers already message. Nothing sits unanswered because one person is on leave.
From $19/mo. Unlimited users.
Built for teams across the GCC. UAE · Saudi · Qatar · Kuwait · Bahrain · Oman
The problem
Enquiries you never see are orders someone else takes.
A business WhatsApp number lives on one phone. When the person holding it is busy or on leave, replies stop and customers wait. A shared inbox is simply the room several people sit in to handle the same conversation.
How it works
Connect a number. The team takes it from there.
Connect a WhatsApp number
Scan a QR once. Your chats sync in automatically.
Everything lands in one room
WhatsApp and email side by side, with history intact.
Assign, label, reply
Anyone on the team can pick up a chat: assigned to Fahid, labelled Support, replied.
See it
The whole inbox, in one screen.
What you get
Everything a busy number needs, and nothing it doesn’t.
Shared inbox
Several people, one number, one queue.
AI assist
Summarise a long thread, draft the reply. You still press send.
Privacy & access
Decide per chat who sees it. Private means private, even from an admin.
Assignment
Give a chat an owner. Everyone sees who has it.
Tickets
Turn a message into tracked work with a status.
Notifications
Bell, email digest and phone push, quiet outside your hours.
WhatsApp + Email
Both channels in the same room, not two apps.
Web panel
Label and assign right inside WhatsApp Web.
WhatsApp MCP
Ask Claude or ChatGPT about your inbox.
Connect an AI assistant to your team’s WhatsApp and email through MajlisDesk’s MCP server, then ask in plain words: who is waiting, what a customer asked, what was said in a voice note. It reads only what you can read, and sends nothing unless you allow it.
Screens
See it in the product.
WhatsApp + Email
WhatsApp is built for a person. MajlisDesk is built for the business behind them.
Competitors are named after the plumbing. MajlisDesk is named after the room, because a customer doesn’t care whether they reached you on WhatsApp or by email, and neither should your team.
Pricing
Unlimited users. One flat price.
Five people on Pro is $49. The same team on Wati runs $200–500 a month. Flat plans, unlimited members, no per-message fees.
See pricing+ VAT where applicable
- Shared inbox
- AI assist
- Privacy & access
- Assignment
- Tickets
Every conversation, in one room.
Connect a number and bring your team into the inbox in minutes.
Start 14-day trial