Switching?
MajlisDesk vs Interakt
Interakt is a WhatsApp Business API suite for commerce and support. MajlisDesk connects your existing number directly.
MajlisDeskInterakt
Pricing model✓Flat · unlimited usersPlan + conversation (API)
Channels✓WhatsApp + EmailWhatsApp (API)
Setup✓Scan a QR — no APIWhatsApp Business API
Price shown openly✓From $19/mo, on the sitePlans + messaging fees
Team shared inbox✓YesYes
AI summary & draft reply✓Summarise a thread, draft a reply — you send itAI agents & no‑code chatbot
Per-chat privacy✓Yes — private even from an adminRole-based permissions; no per-chat privacy
Notifications✓Bell, email digest, web push, quiet hoursEmail alerts to team members
✓Connect your existing number by QR — no API onboarding.
✓Unlimited team members on every plan, one flat price.
✓WhatsApp and email in one room, not two products.
Competitor details reflect their public positioning at the time of writing. Check the current specifics on their own site.