Schools & training centres
Admissions, parents and alumni — on one overloaded number.
Education runs several conversations with several audiences. Connect a line for each, work them from one queue, and control who inside the school sees what.
One number cannot be the front door and the back channel.
Enquiries from prospective parents, questions from current ones, and the class group all arrive on the same line. Admissions cannot find the leads, the office cannot cover for each other, and the number belongs to whoever set it up.
A line per audience, one queue
Admissions and parents on separate numbers, filtered by the line a message arrived on and replied to from the right one. Starter connects one number, Pro three.
Who sees what is a setting
Access labels keep admissions enquiries with admissions and parent conversations with the office.
Label the enquiry, find it later
By intake, by year group, by programme — so enrolment week is a filter rather than a scroll.
Quiet after the school day
Working hours stop the notifications. The queue is intact in the morning, and nobody feels obliged to answer at ten at night.
The account belongs to the school
Staff turnover does not take the conversation history with it.
When you would use it
- An admissions enquiry sitting in the same list as a uniform question.
- A parent messaging at ten at night and a teacher feeling obliged to reply.
- A registrar on leave during enrolment week.
- A staff member leaving with the school number on their personal phone.
See it running
Six seconds, showing one thing.
What matters most here
Questions people ask
How many numbers can we connect?
One on Starter and three on Pro, all in one inbox. If you need more than three, talk to us — the limit is really enforced, so we would rather agree it with you than have you find it at the wrong moment.
Can teachers be kept out of admissions chats?
Yes. Access labels decide who sees which conversations, and a private chat is closed to everyone not on it.
Can we message all parents at once?
Broadcast is on Pro, and is for people who have messaged you.
Is there a per-user cost?
No. Unlimited team members on every plan, so the whole office can be in the inbox.