Real estate & brokerage
The lead replied. Three days later, so did you.
In brokerage the follow-up is the job. Every enquiry gets an owner, a stage and a date it comes back at you — so the ones worth money are not buried under the ones that are not.
A portal lead is worth much less an hour after it lands.
Enquiries come off the listing portals straight into WhatsApp. Whichever agent is free answers, the one at a viewing does not, and by evening nobody knows which of forty chats got a reply. The lead you paid for is sitting unanswered under a group chat.
Every enquiry has an owner
Assign the lead the moment it lands. The queue reads as mine, yours, nobody’s — and “nobody’s” is a filter you can watch.
Follow-ups with a due date
Set the callback for Thursday. It surfaces on Thursday, and shows overdue the moment it slips.
The deal on the chat
Stage and value on the conversation itself, so a pipeline review is a filter rather than a spreadsheet someone maintains.
Agents see their own book
Access labels decide who sees which chats. Agents need not see each other’s clients.
The client stays when the agent goes
An agent leaving does not take the conversation history with them.
When you would use it
- A portal lead that waited four hours because the agent was at a viewing.
- Two agents calling the same enquiry within ten minutes.
- A buyer who said “call me after Eid” and was never called.
- An agent resigning with eighty live client chats on a personal phone.
See it running
Six seconds, showing one thing.
What matters most here
Questions people ask
Can agents be stopped from seeing each other’s leads?
Yes. Access labels control which chats each person sees, and a chat marked private is not visible to anyone else — including an admin.
Is the pipeline included?
Deals are on Pro ($49 a month). Follow-ups, assignment and the shared inbox are on Starter.
Can I keep the number I already advertise?
Yes. Connect it by scanning a QR. Clients see no change at all.
What happens when an agent leaves?
The conversations stay in the workspace. Reassign them and the next agent reads back to where it got to.