Shared WhatsApp + email inbox
WhatsApp superpowers for business.
Tickets, shared inbox, CRM stages, access control and AI — on the WhatsApp number your customers already message. Nothing sits unanswered because one person is on leave.
From $19/mo. Unlimited users.
Built for teams across the GCC — UAE · Saudi · Qatar · Kuwait · Bahrain · Oman
The problem
Enquiries you never see are orders someone else takes.
A business WhatsApp number lives on one phone. When the person holding it is busy or on leave, replies stop and customers wait. A shared inbox is simply the room several people sit in to handle the same conversation.
How it works
Connect a number. The team takes it from there.
Connect a WhatsApp number
Scan a QR once. Your chats sync in automatically.
Everything lands in one room
WhatsApp and email side by side, with history intact.
Assign, label, reply
Anyone on the team can pick up a chat — assigned to Fahid, labelled Support, replied.
See it
The whole inbox, in one screen.
What you get
Everything a busy number needs — nothing it doesn’t.
Shared inbox
Several people, one number, one queue.
AI assist
Summarise a long thread, draft the reply. You still press send.
Privacy & access
Decide per chat who sees it. Private means private — even from an admin.
Assignment
Give a chat an owner. Everyone sees who has it.
Tickets
Turn a message into tracked work with a status.
Notifications
Bell, email digest and phone push — quiet outside your hours.
WhatsApp + Email
Both channels in the same room, not two apps.
Web panel
Label and assign right inside WhatsApp Web.
Screens
See it in the product.
WhatsApp + Email
WhatsApp is built for a person. MajlisDesk is built for the business behind them.
Competitors are named after the plumbing. MajlisDesk is named after the room — because a customer doesn’t care whether they reached you on WhatsApp or by email, and neither should your team.
Pricing
Unlimited users. One flat price.
Five people on Pro is $49 — the same team on Wati runs $200–500 a month. Flat plans, unlimited members, no per-message fees.
See pricing+ VAT where applicable
- ✓Shared inbox
- ✓AI assist
- ✓Privacy & access
- ✓Assignment
- ✓Tickets
Every conversation, in one room.
Connect a number and bring your team into the inbox in minutes.
Start 14-day trial